Windows laptops not connecting to Wi-Fi is one of the most common problems faced by Windows users. Users either get a “could not connect” error or sometimes the entire connection process gets stuck at the “Connecting” step. Another common problem with Wi-Fi is the inability to turn on or scan for Wi-Fi networks completely.
With all the problems, there are some simple solutions to these problems and in this guide we will tell you everything you can try before you take your device to a service center. Read on:
Common reasons why a laptop or computer cannot connect to Wi-Fi and how to fix them
- First, check if the Wi-Fi is working properly. There are situations, Wi-Fi is turned off and you are trying to connect. So turn Wi-Fi on and off once and then try to connect.
- Check that your Wi-Fi network is working properly. Use any other device like your phone and see if it can connect to the Wi-Fi network.
- The Wi-Fi driver may not be working properly. Another common reason for any problem with Windows laptops is driver issues. So check if the Wi-Fi driver is working properly. To do this, right-click on My Computer and select Device Manager. Find your Wi-Fi driver here and try to update it by right-clicking on it. Alternatively, you can check Windows Update
- Uninstall and Reinstall Wi-Fi Driver: In case your Wi-Fi driver is not working and updating will solve the problem. Try to uninstall it first and restart your PC. Then reinstall it.
- Check if your Wi-Fi network band is compatible with your laptop or computer. Some older devices do not support 5GHz network. Try to connect your laptop to 2.4 GHz network as it is compatible with most devices.
- Run a network diagnostic tool: Windows comes with a dedicated troubleshooting feature that allows users to troubleshoot the problem and fix it automatically. To run network diagnostics, click Start → Settings → Network and Internet → Status → Advanced network settings → select Network troubleshooter and follow the repair instructions Wi-Fi problems.
- Check if the router settings are done correctly. If possible, contact your service provider and see if they can fix it for you.
Once you have completed all the options above and still cannot connect to a Wi-Fi network, there is something wrong with your computer’s Wi-Fi adapter. This is the time when you should head to a service center and have it checked.